PRIVACY POLICY
Effective Date: January 1, 2026
Urban Luxury Group ("we," "our," or "us") respects your privacy and is committed to protecting the information you provide through our website and services.
This Privacy Policy explains what information we collect, how it is used, and the choices available to you regarding your information.
INFORMATION WE COLLECT
We may collect information you voluntarily provide, including:
• Name
• Email address
• Phone number
• Company or brokerage information
• Property address
• Project details
• Studio Access inquiries
• Any information submitted through contact forms, inquiries, questionnaires, or correspondence
We may also collect limited technical information through our website, including:
• IP address
• Browser type
• Device information
• Website usage data
• Cookies and similar technologies
HOW WE USE INFORMATION
We use collected information to:
• Respond to inquiries
• Evaluate project fit and availability
• Communicate regarding potential and active projects
• Provide requested information about our services
• Send updates related to Studio Access or requested services
• Improve website functionality and user experience
• Maintain business records and client communications
PAYMENT PROCESSING
Urban Luxury Group may utilize third-party payment providers for invoicing and payment collection.
Payment information is processed directly by those providers and is subject to their respective privacy and security practices.
Urban Luxury Group does not store credit card numbers, banking information, or payment credentials on its website.
INFORMATION SHARING
We do not sell, rent, or trade personal information.
Information may be shared with trusted service providers when necessary to operate our business, including:
• Website hosting providers
• Payment processors
• Client management platforms
• Professional advisors
• Legal or regulatory authorities when required by law
These providers are permitted to use information only as necessary to perform services on our behalf.
DATA SECURITY
We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage can be guaranteed as completely secure.
COOKIES
Our website may use cookies and similar technologies to improve functionality, understand visitor behavior, and enhance user experience.
Visitors may adjust browser settings to refuse cookies; however, some website features may not function properly.
THIRD-PARTY SERVICES
Our website may contain links to third-party websites or services.
Urban Luxury Group is not responsible for the privacy practices or content of external websites.
Users should review the privacy policies of any third-party sites they visit.
STUDIO ACCESS COMMUNICATIONS
Individuals who submit interest forms for Studio Access may receive future communications regarding availability, updates, or launch announcements.
Recipients may request removal from future communications at any time.
DATA RETENTION
We retain information only as long as reasonably necessary to operate our business, comply with legal obligations and maintain business records.
YOUR RIGHTS
Depending on applicable laws, you may have the right to:
• Request access to your information
• Request correction of inaccurate information
• Request deletion of personal information
• Withdraw consent to future communications
To make a request, please contact us using the information below.
CHANGES TO THIS POLICY
Urban Luxury Group reserves the right to update this Privacy Policy at any time.
Changes will become effective upon posting to this website.
CONTACT
Questions regarding this Privacy Policy may be directed to:
Urban Luxury Group
inquiries@urbanluxurygroup.com